About New Canaan Farms

Where is New Canaan Farms located?

New Canaan Farms is proudly based in Utopia, Texas – a small town with big flavors nestled in the Texas Hill Country.

How long has New Canaan Farms been in business?

We’ve been crafting gourmet jams, salsas, and sauces since 1979, using small-batch recipes and high-quality ingredients.

Can we visit?

Yes, we love visitors! We are open for visitors who would like to browse our product line from Tuesday - Friday, 2pm-4pm. Our team is always working super hard behind the scenes so unfortunately we cannot offer tours of the wider facility.  If you have a business enquiry, please call us on 1-800-727-5267 to set up an appointment.

Products

What makes New Canaan Farms products different?

Our products are all fruit, vegetable and herb focused, with a very high concentration of whole ingredients in every jar. We cook everything by hand in small batches, ensuring that a high level of attention and care goes into every product we make.

Are your products made in Texas?

Yes! All our products are made in small batches right here in Utopia, Texas.

Are your products gluten-free?

Most of our products are gluten-free, but please check individual product labels or our website for specific allergen information.

Are your products vegan or vegetarian?

All of our jams, salsas and sauces are vegetarian, and most are vegan. Only our Bacon Pepper Relish contains meat.

Do you offer sugar-free or low-sugar options?

Yes, we offer two no-added sugar jams, Natural Strawberry and Natural Peach.

Are your products made in a nut-free facility?

No, we use pecans and almonds in some products. All kettles and cooking equipment is thoroughly steam-cleaned and sanitized between each cook but we are not a nut-free facility.

Ordering & Shipping

Where can I buy New Canaan Farms products?

You can purchase our products directly from our website, select retailers across Texas, and gift stores and gourmet-focused specialty stores nationwide.

Do you offer gift baskets or sets?

Yes! We offer beautifully packaged gift boxes that are perfect for holidays, birthdays, or corporate gifts.

Do you ship nationwide?

Yes, we offer shipping throughout the continental U.S. Shipping rates and delivery times are calculated at checkout.

How long does shipping take?

Most orders are processed within 2–3 business days. Delivery times vary based on location and shipping method selected. Please see our shipping policy tab for more details.

What is your return or refund policy?

If you're not satisfied with your order, please contact us within 7 days of receiving your shipment. We’ll work to make it right with a replacement or refund, depending on the situation.

Wholesale

Do you offer Wholesale Pricing?

Yes, we work with retailers, gift shops, and boutiques across the U.S. Please visit our Wholesale page in our website footer to learn more.

Do you offer Private Label?

Yes, subject to sufficient volumes, we are happy to offer private label at our regular wholesale rate.

Do you Co-Pack for other customers?

We have a select number of companies that we partner with and our specialty is in helping small entrepreneurial businesses upscale their recipes to bring their products to market. Please contact Steve at steve@newcanaanfarms.com for more information.