If there is a problem with your order when you receive it, please contact us as soon as possible for a refund or exchange. We will get in touch with you directly once we have received your request. If approved, we’ll immediately refund the cost of the item(s) involved to your original payment method, or ship out the replacement(s) requested. Please remember it can take some time for your bank or credit card company to process and post the refund, but we’ll be on it immediately.